Contracts and e-sign

Bring lease handling into the booking journey

StorageFlo.io moves lease handling out of disconnected paperwork and into the booking flow so renters sign in the same path they used to choose a unit.

Storage rental agreement
Ridgeline Self Storage - Move-in Lease
Draft
This Storage Rental Agreement is made between Ridgeline Self Storage and renter.name, who accepts the unit at unit.id for a monthly rate of rate.monthly beginning on move_in.date.
Section 4 - Term and renewal
Term begins on move_in.date, renews monthly until either party provides notice.
Renter signatureMar 4 - 09:21
Jameson PerstonflintonAuthorized signer for unit A-204
Lease in flowMove-in agreements live inside the booking journey. The renter signs in the same path they used to choose a unit.
Audit row attachedSigned copies and audit details sit next to the booking record - not buried in a separate filing system.
Legal stays with youStorageFlo.io handles the renter-facing signing surface. Lease text and legal review remain the operator's responsibility.
What changes

Lease handling moves into the booking flow.

Reservation details prefill the agreement. Signed copies and audit rows live next to the booking record. Tier-aware - and never a substitute for legal advice.

01 - Lease in flow

The lease becomes part of the booking

Move-in agreements are no longer a side email an hour after reservation. The renter signs in the same path they used to choose a unit, and the executed document stays attached to the booking record.
  • Signing happens before the renter ever drives to the facility.
  • Reservation details prefill the agreement fields automatically.
  • Templates can vary by unit type (climate, vehicle, RV, boat, commercial).
Storage rental agreement
Ridgeline Self Storage - Move-in Lease
Draft
This Storage Rental Agreement is made between Ridgeline Self Storage and renter.name, who accepts the unit at unit.id for a monthly rate of rate.monthly beginning on move_in.date.
Section 4 - Term and renewal
Term begins on move_in.date, renews monthly until either party provides notice.
02 - Signature + audit

Signed copies live next to the booking

When the renter signs, the executed PDF and an audit row are stored with the same reservation operations already trusts. Search Console for the lease becomes the same place you already look for the booking.
  • Audit row records timestamp, signer activity, and source.
  • Executed PDF is retrievable from the reservation record.
  • Signed history travels with the booking through its lifecycle.
Renter signatureMar 4 - 09:21
Jameson PerstonflintonAuthorized signer for unit A-204
Audit trail
Stored with reservation
  • Opened leaseMar 4, 09:14
    Jameson PerstonflintonRenter phone
  • Reviewed sections 1-7Mar 4, 09:18
    Jameson PerstonflintonRenter phone
  • SignedMar 4, 09:21
    Jameson PerstonflintonRenter phone
03 - Tier and legal boundaries

Contracts unlock on Growth and Pro

Smaller plans can still capture reservations and add e-sign later. StorageFlo.io handles the renter-facing signing surface and audit; the lease text and the legal review remain the operator's responsibility.
  • Contracts are a tier feature, not a default upcharge surprise.
  • Operators bring their own template - we do not provide legal advice.
  • Switching templates by unit type does not change the audit shape.
Plan availability
Contracts unlock on Growth and Pro
Starter / Plus
Capture reservations now, add e-sign later
Add later
Growth
E-sign in flow, audit row, branded templates
Live
Pro
Multi-template per use case, portfolio-wide controls
Live
Legal boundary: StorageFlo.io handles the signing surface and audit. Lease text and legal review stay with the operator.
Contracts and e-sign questions

Answers operators ask before they switch.

Real questions from real operators. Straight answers, no sales speak, no jargon, no implementation project.

No. StorageFlo.io handles the renter-facing signing surface and the audit record. The lease text and the choice to use it remain the operator's responsibility, with whatever legal review the operator has already arranged.

Common operator scenarios

The feature set is built around the moments that slow operators down. Less phone tag. Fewer handoffs.

A small RV lot, a growing multi-location operator, and a regional manager do not buy for the same reason. The page needs to show each of them where StorageFlo.io removes friction.

After-hours booking path

A customer can reserve after hours without waking up the owner.

For a small owner, the win is not another dashboard. It is a booking path that answers the late-night unit question, collects the reservation, and leaves the manager with a clear record in the morning.
Small owner scenario headshot
Small owner scenarioRV and self-storage lot · Single-location operator
SiteLink operator1 location · owner-operated
Visual unit selection

The map turns awkward inventory into something customers can understand.

For a growing team, maps make the facility easier to sell without another phone explanation. Customers see the building, the row, or the space, and managers get fewer mystery holds to clean up later.
Growth manager scenario headshot
Growth manager scenarioMulti-location storage group · Growing operator
Facility maps3+ locations · growth phase
Contract record in one place

The signed lease is attached to the booking when the dispute shows up.

For managers and portfolio teams, the value is operational memory. When someone asks what was signed, paid, or sent, the answer should live on the reservation instead of in a folder, inbox, or separate signing tool.
Portfolio team scenario headshot
Portfolio team scenarioRegional storage portfolio · Portfolio team
Contracts and paymentsMultiple locations · manager-led
Build the booking path

Give tenants the flow your team wishes they had.

Bring websites, maps, contracts, payments, communications, and integrations into one booking path that works for small facilities and growing portfolios.

Maps and mediaPayments optionalContracts when enabled